SOLD
Emma Polk is a more than just a good realtor. A good realtor gets accurate information about the property and finds the appropriate comparables to help set the price of the home, writes a good listing and places it where it will get noticed by the right people. Just about any decent realtor can and will do those things. Emma did it as well but what sets her apart from the normal everyday good realtor to make her outstanding is her willingness to go beyond the ordinary to help with the other needs of the seller. When it was decided that some cosmetic changes were needed to meet the standard of the comps found, she had a list of workmen who were quick, reasonable and competent. When the electric bill came and was very high, she went over and checked the house for me to reset thermostats and turn off lights that had been left on. I live 4 hours away and so she took it upon her own shoulders to check the property often and fixed small things saving me money. She held open houses, emailed and faxed sale sheets to other brokers and even swept and dusted for an open house. Most realtors would have suggested you call a cleaning service. Once we were ready to go to closing she worked over a holiday to make certain all paperwork was done on time. I truly appreciate her spirit and quick smile. I am so glad Emma was the one who sold my condo, she made the process so much easier for me.
Just closed
We highly recommend Emma Polk as your next RE agent. Ours was a complicated situation. Emma had the experience and knowledge to shepard us safely through the whole crazy process. She recommended very skilled and knowledgeable contractors when we desperately needed work done. Her experience with real estate in the N Lake Travis area was a real life saver.
Margaret and Steven Tufts
Just closed
When I initially tried to buy a home in Lago Vista, I had a terrible time because I was outbid on 3 separate occasions. My realtor was very sharp, but she was not familiar with this area.
I called S G Billings Coldwell Banker office in Jonestown about selling some lots I owned and Emma Polk answered the phone. It has been a great relationship from day one. I have to give Emma credit. She is very patient and laid back, but being a Realtor around the North Shore for many years, she knows her stuff. Her advice has been nothing but correct and knowledgeable. I tease her that she forgot more than myself or some newer agents know. Any questions I have, she has a well-informed answer, including not only real estate, but referrals for contractors, insurance, etc. I have never been unhappy with someone she recommended. She is always available to communicate and listen. The happy ending is she sold my lots for 4 times what I paid. And I closed on my forever home last month and I am so pleased. The bonus is that we have become friends in the process. She is the complete package and a lovely, fun lady as well. Jana
SOLD
• We would like to thank Emma Polk for all the hard word she did on our behalf in getting our house ready to go to market. We no longer live in the area and our renters had completely neglected and abused the house. First, she contacted people to do yard cleanup. Next she contacted a team to haul away garbage left behind. Then Emma recommended a person to go in and do a major inside-out fixit job which left the house looking better than when we purchased it. She kept in touch with him throughout the process and gave us updates on the progress of the job. The sale went quickly and she managed each detail promptly along the way to closing. This is the second time she has sold a property for us and we would definitely choose her for buying or selling. She knows the market well, has extensive experience in real estate, and is familiar with all aspects of bringing a property up-to-date. We really appreciate all her hard work and highly recommend her expertise. Sincerely, Linda and Richard Perry
SOLD
5 stars By Kim Vercande
We wanted to say we had a great experience with Emma, she helped us maneuver through the buying of our home in Lago Vista and was available every time we needed her, she gave us great information about the community and such as restaurants, church's and contractors. We would definitely recommend her to friends and family.
SOLD
I want to take the time to write a note to thank you for helping My son, Jerred, with the purchase of his property in Jonestown. You were very professional and efficient. But, above all, you did a very good deed in helping with all of the release of easements (making copies, self addressed envelopes, and written notes) and I know that was an extra effort on your part. Again, I thank you! If ever I need your services in the future, You will hear from me. Reba Cheeseman
Sold
Emma was very good to work with. We sere on vacation when a contract was received on our house. She had to take care of many items to facillitate the inspection that would normally be handled by the seller. She also did a great job on getting a good price for our home. We would highly recommend Emma to anyone. Evelyn and Dan Nugent We give her 5 Stars
SOLD
5 Stars By Dianne Diskin
I had to handle the purchase of my condo from my residence in Florida, so there were many electronic procedures involved. Emma answered all my questions and followed up on all requirements in a timely fashion. She was extremely patient and friendly during my search for the right condo and negotiated a fair price. I feel that she is professional and trustworthy.
SOLD
By Steve Dodson
I've worked with Emma several times in the past 20+years, when buying and selling. She really is the best there is. Always prompt,through,honest and professional. She's great listener, and works tirelessly to meet her client's wants/needs. 5 stars.
SOLD
It wasnt until i became a "grown up" that I learned to appreciate all my parents did for me that I never gave a thought about...by the same token, in the midst of selling a home, moving, finding a new home etc.....its all to easy to forget to thank the people responsible for that sale and that new home...Emma Polk put our house up for sale and in a little over a month it was sold......she went above and beyond by helping us get rid of excess baggage we were struggling to remove......she also helped us in finding a new home by introducing us to Jim Vosseler of Waterloo homes which resulted in our finding our present home.......if you are in need of selling your home quickly I would recommend Emma Polk at EmmaSellsLakeTravis ......Tom M
Just closed
We chose Emma because we were referred by someone who has used her as their real estate agent many times. She has a calm presence that is helpful during what can be a stressful life change. We valued her kindness and honesty and relied on her years of experience and knowledge during the sale of our home.
Five Stars
Emily Erwin
My husband and I listed our home with Emma Polk in December 2023. We had offers within hours. Emma was sensitive to our needs and at the same time responsive and professional to all interested buyers. Selling during the holidays takes someone very experienced. Emma was able to connect us with the right buyers at the right price. We closed February 1. I cannot recommend Emma enough.
Sold
I made the decision to buy my daughter’s ranch when they decided to sell this spring. I called Emma and asked her what my home was worth and she nailed it as she has in the past. After selling the North Shore since the 80’s, she knows the market and I was able to get my asking price in 1 day. She was always available through the process and even changed personal plans for me. When I got anxious she calmly guided me. Did I mention she cooked treats for me on my birthday & on moving day? Just writing this review as a way of saying thank you to Emma Polk and Coldwell Banker S G Billings Realtors in Jonestown.